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Warranty

 

 

Information and Coverage:

Should any part of the product ever break, we will send a replacement at our cost. We will also cover any costs associated with shipping.  This warranty will last for 90 days after the product was purchased. This plan does NOT cover cosmetic damage, or normal wear and tear from the weather elements.

THIS WARRANTY DOES NOT COVER

1)      Damage, failure or loss resulting from normal wear and tear.
2)      Damaged, failure or loss resulting from an accident.
3)      Damage, failure or loss caused by abuse, misuse or neglect.
4)      Damage, failure or loss caused by improper assembly, improper repair or improper maintenance of product materials
5)      Damage, failure or loss caused by any alterations or modifications.  Warranty will be fully voided by any alterations or modifications to the product.

Warranty covers only the first owner/purchaser, it is non-transferable and applies only to Outward Products purchased through an authorized dealer.  

How the Warranty Works?

We've made using the warranty easy.  If you ever need to make a claim, email it to info@outwardplay.com with information about where you purchased the product and your receipt, and our team will process it within 24-48 hours.

If you have questions about our warranty, please contact us.      

LEGALITIES

If any product is subject to federal or state consumer warranty laws, our statement of limited warranty included with the product applies in place of these warranties.  Our warranty replaces any other warranty, expressed or implied, including the implied warranties of merchantability and fitness for a particular purpose.  Under no circumstances are we liable for third-party claims against you for losses or damages; including losses of or damages to records or data; consequential damage (including lost profits or savings) or incidental damages.  Purchaser agrees that the total of any and all liability, regardless of fault, shall be limited to the total of your product purchase with Seller.  This limitation on warranty and liability is part of the terms of sale, constitutes a binding agreement and may be enforced against you.  The laws of the State of California shall govern this agreement.  The parties hereby agree that any dispute relating to the products sold hereunder shall be subject to the jurisdiction and venue of the courts of Los Angeles, California. 

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